Privacy Policy

Effective Date: September 1, 2026

Star Carriers Inc. ("Star Carriers," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit information to us, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Telephone/mobile phone number
• Email address
• Mailing or residential address
• ZIP code
• Employment and driver application information
• CDL and driving-related information
• Information regarding freight, shipments, and transportation services
• Information you provide during telephone, email, SMS, website, or other communications with us

We may also collect basic technical information associated with use of our website, such as browser type, device information, IP address, and website usage information.

How We Use Information

Star Carriers Inc. may use personal information to:

• Respond to inquiries and requests
• Provide and coordinate transportation services
• Communicate regarding freight availability, load booking, pickup, delivery, shipment status, and related transportation operations
• Process and review driver applications
• Communicate with driver applicants regarding recruiting, applications, onboarding, and orientation
• Provide customer service and support
• Maintain business and operational records
• Comply with applicable legal, regulatory, safety, and insurance requirements
• Protect our company, customers, drivers, and business partners

SMS Communications

When you consent to receive SMS messages from Star Carriers Inc., we may send conversational and operational messages related to our business. Depending on your relationship with us, these may include freight availability communications, load booking information, pickup and delivery updates, shipment status updates, document requests, customer service communications, or other business-related communications.

Messaging frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP or visit https://www.starcarriersinc.com/.

SMS Consent and Mobile Information

How We Share Information

We may disclose personal information when reasonably necessary to operate our business, provide transportation or employment-related services, comply with legal obligations, protect our rights, or work with service providers performing services on our behalf.

We do not sell personal information.

SMS consent and mobile opt-in information will not be shared or sold to third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no internet, electronic communication, or data-storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct personal information you have provided.

For SMS communications, you may reply STOP at any time to opt out. You may reply HELP for assistance.

Third-Party Services

Our website or communications may contain links to third-party websites or services. Star Carriers Inc. is not responsible for the privacy practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how Star Carriers Inc. handles personal information, please contact us:

Star Carriers Inc.

1325 Bluff City Blvd

Elgin, IL 60120

Phone: (773) 570-4413

Website: https://www.starcarriersinc.com/